HTML markup

In certain channels, you can use HTML markup to format the text in bot replies: for example, to emphasize some words a message using italics or render an enumeration as a list.

HTML markup is supported in the following channels:

• Chat widget
• Chat API
• Telegram

caution

If the bot sends a message with HTML markup in some other channel, the user will receive a plain text message without any formatting.

How to use

There are several ways you can use HTML in the script:

• The a reaction tag. Specify two parameters after the tag: htmlEnabled = true and html, containing the text with markup:

   a: This is an article about HTML. || tts = "This is an article about <b>HTML</b>."

• Replies with the text type. In the reply object, set the markup property to html and pass the text with markup in the text property:

  script:
      $response.replies = $response.replies || [];
      $response.replies.push({
          "type": "text",
          "text": "HTML is a <i>hypertext</i> markup language for viewing web pages in a browser.",
          "markup": "html"
      });

• The $reactions.answer method. The method argument should be an object with the html property containing the text with markup:

  script:
      $reactions.answer({
          "value": "It was invented by a Britich computer scientist, Tim Berners-Lee.",
          "tts": "It was invented by <strike>an American</strike> a Britich computer scientist, Tim Berners-Lee."
      });

Channel restrictions

All channels except the Chat API support a limited set of HTML tags.

Tag	Chat widget	Telegram
<a> (link)	Yes	Yes
<b> (bold text)	Yes	Yes
<i> (italic text)	Yes	Yes
<ol> (numbered list)	Yes	No
<pre> (preformatted text)	Yes	Yes
<strike> (strikethrough text)	Yes	Yes
<u> (underline text)	Yes	Yes
<ul> (bulleted list)	Yes	No