file

To send files in a chat, use the file reply type.

Properties

Property	Type	Required	Description
fileUrl	String	Yes	File URL.
fileName	String	No	File name.
mimeType	String	No	File media type.

Syntax

{
  "type": "file",
  "fileUrl": "https://example.com/file.xlsx",
  "fileName": "file.xlsx",
  "mimeType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
}

Channel restrictions

file is only supported in the following channels:

• Chat API

• Chat widget

• edna WhatsApp 2.0

• Microsoft Teams

  tip

  The preferred way of sending files in Microsoft Teams is to use the raw reply type.

• edna.chatCenter

• Webim (External Bot API 2.0)

How to use

state: SendManual
    a: To configure the service, follow the steps described in the instruction below.
    script:
        $response.replies = $response.replies || [];
        $response.replies.push({
            "type": "file",
            "fileUrl": "https://example.com/manual.pdf",
            "fileName": "manual.pdf",
            "mimeType": "application/pdf"
        });