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Wazzup

Wazzup is a service that allows you to connect channels such as Telegram and WhatsApp, as well as set up integration with CRM systems, such as Bitrix24 or AmoCRM.

To set up a channel and connect a bot:

  1. Set up integration with Wazzup.
  2. Connect Wazzup to Aimylogic.
  3. Test the bot.

Step 1. Set up integration with Wazzup​

  1. Sign up or log in to the Wazzup dashboard.
  2. Go to the Channels tab and click Add a channel.
  3. Select a channel.
  4. Configure your channel as required.
  5. Go to the Integration with CRM > API section.
  6. You will be prompted to add an API integration. Click Connect.
  7. Copy the API key from the window that appears. You will need it for channel setup in Aimylogic. You can then find the API key under the CRM Integration > More tab.
tip
Learn more about how to connect any available messenger in the Wazzup documentation.

Step 2. Connect Wazzup to Aimylogic​

  1. In Aimylogic, open your bot project.
  2. In the menu on the left, click Channels.
  3. In the Messengers and social networks section, select Wazzup.
  4. In the Bot token field, paste an API key obtained from Wazzup.
  5. Click Connect.
  6. Wait for the pop-up window with the deployment results.

Step 3. Test your bot​

Open the channel you connected the bot to. Send a welcome / an activating phrase stated in your script to the bot. After that, your dialog with the bot starts.

Wazzup features​

  • Wazzup allows you to connect several inbound channels simultaneously. But, it will be only one channel in Aimylogic — Wazzup, since one API key is used. Thus, if one user writes to several channels (for example, both in Telegram and WhatsApp), then that user will have only one bot’s session in Aimylogic.

  • Wazzup supports:

    • sending images, videos, and files;

    • transferring a dialog to an agent;

    • integration with CRM systems.

      caution
      Wazzup doesn’t support sending buttons.