New
- Dialog log obfuscation.
- Support for the Kazakh language in CAILA.
- New events and support for inline buttons in the Viber channel.
Improved
- Forced generation of dialog log reports.
Docs
- Added a how-to guide on issuing a personal access token for projects hosted on GitHub.
- Updated articles on importing and exporting CAILA intents and entities.
Fixed
- Hyperlinks disappear from dialog history in the chat widget on page refresh.
- Slot filling is not initiated when intents are triggered by training patterns.
- A message that no agents are online is displayed when switching to an agent in Salesforce.
In release 1.10.12, JAICP has acquired a new important feature of dialog log obfuscation. This powerful tool will allow you to hide sensitive information (such as personal data, mobile phone numbers, or security codes) from all artifacts of your bot‘s interaction with clients.
Log obfuscation
Log obfuscation means converting sensitive information into an unreadable format in order to hide it from server logs, dialog logs, and exported dialog reports.
The account administrator can configure a set of obfuscation rules for each type of information that needs to be hidden:
- The list of projects where this information should be hidden from.
- The regular expression for matching it in client requests.
- The replacement format that will be applied to it.
Two system rules for obfuscating email addresses and payment card numbers are available to all accounts. The rules are disabled by default.
Miscellaneous
| Feature | Improvement |
|---|---|
| NLU languages | We are continuing to expand the scope of languages that bots built on JAICP can understand, and have added the support for Kazakh in CAILA. |
| Viber | The Viber channel now supports inline buttons in bot replies, as well as new events for when the client sent a sticker, a contact, or unsubscribed from the bot. |
| Log export | Now the method for exporting dialog logs can be called with the force=true parameter, which will force the regeneration of dialog reports. |
Documentation updates
Starting from August 13, 2021, making changes to projects hosted in external GitHub repositories will only be available using a personal access token. We have added a how-to guide on how to obtain it.
We have updated the articles on importing and exporting CAILA intents and entities, and better underlined the differences between JSON and CSV entity import.
Bug fixes
| Problem | Behavior | Status |
|---|---|---|
| Chat widget | Hyperlinks disappear from dialog history in the chat widget on page refresh. | Fixed in 1.10.12 |
| Slot filling | Slot filling is not initiated when intents are triggered by training patterns. | Fixed in 1.10.12 |
| Salesforce | A message that no agents are online is displayed when switching to an agent in Salesforce. | Fixed in 1.10.12 |