New
- Different thresholds for CAILA phrases and patterns.
- New formats of answers to FAQ questions.
- Built-in
$faq
service. - Script export from J‑Graph as a PNG.
Docs
- Updated reference on action (custom) tags.
New
- Direct integration with WhatsApp.
- A new customer engagement platform by Just AI — Aimychat.
- Project groups.
intentGroup
and intentGroup!
trigger tags.- Change timeout for the
speechNotRecognized
event.
Changes
- Updated access control model.
- The CAILA NLU configuration file has been renamed to
nlu.json
.
New
- Managing Chat API as an asynchronous channel.
- Changing ASR and TTS settings from the script.
New
- Speech synthesis test widget.
- Simplified project creation from Bitbucket repositories.
Docs
video
reaction tag reference.- Overview article on project deployment.
New
- J‑Graph visual editor:
- Audio and Random answer blocks.
- Undoing changes with Ctrl + Z.
- CAILA intent classification rules.
Improved
- Connecting external dependencies from private repositories.
New
- Script debugging in J‑Graph.
New
- FAQ module export and import.
- State labels in the J‑Graph visual editor.
Improved
- Knowledge base updates:
- Premade FAQ templates.
- Applying and testing changes.
- Support for multiple modules in one project.
- An option to use the local server domain as the SIP FROM header.
New
- Text campaign content editor.
- Control over running tests on bot deployment.
- New speech recognition providers: Kaldi and ASM Solutions.
Improved
- Support for multiple question phrases in the knowledge base.
- Telephony connection name setting.
- Optional
targetState
property for the context-switch
reply type.
Docs
- Overhauled reference on bot reply types.
New
- Single sign-on to all Conversational Cloud products.
- J‑Graph visual editor.
- Bot knowledge base.
Improved
- Text campaigns to all existing channel clients.
- The
sipUri
parameter for switching to an agent in the phone channel. - Updated user roles for controlling call campaigns.