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New

  • Direct integration with WhatsApp.
  • A new customer engagement platform by Just AI — Aimychat.
  • Project groups.
  • intentGroup and intentGroup! trigger tags.
  • Change timeout for the speechNotRecognized event.

Changes

  • Updated access control model.
  • The CAILA NLU configuration file has been renamed to nlu.json.

New

  • Speech synthesis test widget.
  • Simplified project creation from Bitbucket repositories.

Docs

  • video reaction tag reference.
  • Overview article on project deployment.

New

  • FAQ module export and import.
  • State labels in the J‑Graph visual editor.

Improved

  • Knowledge base updates:
    • Premade FAQ templates.
    • Applying and testing changes.
    • Support for multiple modules in one project.
  • An option to use the local server domain as the SIP FROM header.

New

  • Text campaign content editor.
  • Control over running tests on bot deployment.
  • New speech recognition providers: Kaldi and ASM Solutions.

Improved

  • Support for multiple question phrases in the knowledge base.
  • Telephony connection name setting.
  • Optional targetState property for the context-switch reply type.

Docs

  • Overhauled reference on bot reply types.